Worldwide Shipping

Flat Rate

Haute [ōt] Online Pastry Shop offers Flat Rate Standard Shipping on all orders to Canada and the United States.

$7 USD to all locations in Canada.

$17 USD to all locations in the United States.

International Countries are provided with deeply discounted and the most efficient shipping rates.

Our main goal is to make it available and affordable to home and professional bakers all around the world.

Estimated time of delivery is provided prior to check-out. All orders will be shipped out within 2 Business Days.

Upon the confirmation of an order, customers will receive a notification email of when their items have been shipped, including a tracking number and details of the order.

Delivery Time

All orders are shipped via Canada Post with tracking. Below are the estimated standard delivery times after an order has been shipped, for each region within North America.

Western Canada 1 - 3 business days
Northern Canada 2 - 5 business days
Central Canada 2 - 4 business days
Eastern Canada 3 - 7 business days
Western United States 3 - 5 business days
Midwestern United States 3 - 5 business days
Central United States 3 - 6 business days
Southern United States 4 - 7 business days
Eastern United States 5 - 9 business days 

International shoppers, please contact us for your estimated shipping times.

United States and International shoppers, kindly also consider custom inspection and clearance times in your countries. Delays may occur due to mandatory inspections all imported packages.

Temperature Sensitive Products and Shipping

Haute [ōt] Online Pastry Shop offers special insulated packaging for temperature-sensitive products such as Frozen Fruit Purées, and only Priority shipping will be available for these products.

Please ensure someone will be present to accept the expected delivery. Haute [ōt] Online Shop is not responsible for packages left outside in the heat after delivery.

Depending on when the order is received, the shipment may be delayed to prevent your order from sitting idle in a courier office. If the order is received late in the week, the shipment may be held until the following Monday. As shipment is not available on Saturday, Sundays, and Holidays, we wish to guarantee your temperature - sensitive items will arrive in the freshest and perfect conditions.


For all shipment inquiries, please do not hesitate to contact us at shop@byhaute.com, we are always here to assist you.